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Expand/Contract Questions and Answers

  • Who do I contact regarding an unkept property?

  • What if I have garbage that exceeds the standard guidelines for disposal?

  • What materials are not considered regular household waste?

  • How do I dispose of paint?

  • How do I dispose of electronics?

  • Who do I contact regarding a dead animal in the street?

  • Can I use alternate refuse containers other than those provided by the Village?

  • How do I request a smaller garbage toter?

  • How do I get a replacement for a damaged toter?

  • When is my garbage day?

  • How do I contact Oak Lawn's waste hauler?

  • What if I need the water shut off at my property for internal plumbing repairs?

  • What if my water pressure is low?

  • What if the buffalo box in my parkway or front yard is too high?

  • What if I see a fire hydrant leaking or in need of repair, or water bubbling up from the ground?

  • What causes a water main to break?

  • Why does the water taste funny in late summer?

  • Why does the Village flush the fire hydrants?

  • What is in the water?

  • How does the Village make sure that the water is safe to drink?

  • What are the tall water tanks for?

  • How is the water pumped into my house?

  • Who provides the water to the Village of Oak Lawn?

  • Why are all these flags or paint marks on my property?

  • Why do I have to pay to remove parkway tree roots from my sewer line?

  • Who is responsible for sewer repairs?

  • What should I do in the event of flooding?

  • What should not go into the sewers?

  • What is the Metropolitan Water Reclamation District of Greater Chicago?

  • Where does all the water go once it is flushed down the toilet or drained from a sink or bathtub?

  • My trees are growing into the electrical wires, what do I do?

  • I have a broken branch in my parkway tree and it is ready to fall, what do I do?

  • I hired a contractor to do some tree work, and now I have tree debris, what do I do?

  • I removed my private tree, and I have debris to dispose of, what do I do?

  • I trimmed my private tree, and I have debris to dispose of, what do I do?

  • I want to plant a parkway tree what do I do?

  • The Village started work on a tree and it isn’t finished, what do I do?

  • My private tree needs trimming, inspection or removal, what do I do?

  • What if my parkway tree is dying or needs trimming?

  • What if I see bushes or a tree that obstructs a motorist’s view of signage or creates an obstruction at a street corner?

  • Who maintains trees and landscaping in my rear yard or side yard easement?

  • What if I have a beehive or hornets nest that is a problem?

  • How do I dispose of my leaves?

  • If the parkway is public property, why must I take care of it?

  • What if I want to install lawn sprinklers in the parkway?

  • What is the parkway?

  • What is the 50/50 Sidewalk Program?

  • I would prefer to have my sidewalks removed and replaced. What is the procedure?

  • The sidewalk broke from the Mudjacking work. What will happen?

  • What do you do with the drilled holes after the Mudjacking work is completed?

  • My sidewalk is not a candidate for the Mudjacking process. What can I do?

  • When can I expect sidewalk replacement work to be completed?

  • What is the cost to have my sidewalk Mudjacked?

  • What Is Mudjacking ?

  • Who is responsible for the signs on the highways and secondary roads?

  • I have noticed that some signs have a reflective strip down the front. What is this and what are they for?

  • How do I report a missing sign or a sign that has been knocked down?

  • I have noticed some of the over head street lights have numbers and letters on them. What are they for?

  • The lights were out in the park last night. What should I do?

  • The light near my home is out but it is on a wooden utility pole. Why is this and what should I do to report this problem?

  • The street lights go on while it is still light or go off before the sun comes up. What causes this and what can be done to fix it?

  • The street light pole looks old and rusty. Is there anything that can be done?

  • The entire fixture is hanging off of the street light pole. What should I do?

  • The street light's glass cover/lens is broken or missing. What should I do?

  • There are exposed wires on the street light pole. What should I do?

  • There were no lights on in my neighborhood. What caused this and what should I do?

  • The street light goes on and off throughout the evening. What causes this and what should I do?

  • The street light in front of my home does not come on at night. What should I do?